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Policies

Policies

Privacy Policy

 

This site is owned and operated by the fine people at Sprocket Fox, LLC. Your privacy on the internet is important to us and we want to make your experience online safe, secure and trouble-free so you can get back on your bike. Since we gather certain types of information about our users, we thought it would be helpful to disclose our policy and the terms and conditions surrounding the capture and use of that information.

 

Usage Tracking:

 

Sprocket Fox, LLC tracks user traffic patterns throughout sprocketfox.com. However, we do not correlate this information with data about individual users. Sprocket Fox, LLC sometimes tracks and catalogs the search terms that users enter in our search function, but this tracking is never associated with individual users.

 

Cookies:

 

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information. The only personal information a cookie can contain is information you supply yourself. You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.

 

Information Usage:

 

Sprocket Fox, LLC uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

 

Sharing of information:

 

We do not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

 

Consent:

 

By using this site, you consent to the collection and use of this information by Sprocket Fox, LLC. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Security Policy

 

At Sprocket Fox, LLC the security of your personal and financial information is extremely important to us. We insure confidentiality and security in our online shopping experience in the following ways:

 

Personal information, including your credit card number, is encrypted and sent only over secure Internet lines.

We do not store your complete credit card information on our site. Once you place your order, we send the order to our main order processing system using a private network. If you choose to have us safely store your credit card number for future ordering convenience, we will only store partial information. If you choose not to store your credit card information with us, it will be deleted entirely from our records once your order is completed.

 

We take your financial security seriously and are confident that we have made shopping on our website safe for all customers. We employ various firewalls and other security tactics to keep your information secure.

 

If you are unsure about the security of your information or if you use a browser that does not support SSL technology, please contact us as support@sprocketfox.com. Please do not email your financial information.